Privacy Policy

Our Privacy Policy

Alpaca House values its customers and respects their privacy. The personal information we collect about you is used to process your order, send you e-mails to confirm your order or to contact you via phone or e-mail if we have other questions regarding your order or purchase. We do not sell or rent your personal information to third parties and will not do so under any circumstances.

Alpaca House strongly respects your privacy. Alpaca House will NEVER rent or sell your personal information to any third party. The information collected and stored by Alpaca House includes your name, address, telephone number, and email address. While your credit card information is collected at the time of purchase by none are stored on Alpaca House’s server. Credit card information is sent directly to a freesecure server, where it is safely held. Because Alpaca House collects personal information through a secure server that features the latest encryption technology, you can be assured that none of your information will be viewed by anyone outside of Alpaca House. Furthermore, all shipping labels are pre-printed at Alpaca House’s office, so none of your personal information is held or stored by any of the shipping companies that are used to deliver Alpaca House’s orders.

The information you provide to Alpaca House will only be used to process your order. Unless there is a problem with your order or you have opted to receive the Alpaca House Newsletter by email, you will not be contacted by Alpaca House. If you do agree to receive the Alpaca House Newsletter but later change your mind, you can request to be removed from our list by simply emailing us. You may also update or change the personal information Alpaca House has collected by sending an email to . Should there be any changes to Alpaca House’s Privacy Guarantee, all affected users will immediately be notified by email and all relevant changes will be posted in our site.

Alpaca House does not knowingly collect any personal information from children.