FAQ's 
(Frequently Asked Questions)

Most of the questions on this page are organized under main headings. 

In addition, other questions can be answered by looking at  our navigational bar on the home page and clicking on the appropriate link.

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Custom Orders

Do you make special designs? Sometimes.

Do you make custom orders, for example, can you make larger rugs? Yes, send an e-mail with the picture of your design. In 2 days we will have the answer

Guarantee and Refund Policies
What is your guarantee or refund policy? (Please click here)

Payments
What methods of payment do you accept? (Please click here)

Shipping
How is you shipping system? (Click here for more info.)

Wholesale
Do you wholesale? Yes. (Click here for more info.)
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How long until our order will be shipped out and how long will it take to get to us?

We try to ship orders out within 24-48 hours from the time you place the order, assuming you place it during the week.

Once your order is shipped, you can expect to receive it within 3-5 business days.

What methods of payment do you accept?
We accept all major bank transfer, money orders. We will acepted 2checkout for payment via internet ( soon ).